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Stratos Command

AI-guided Microsoft 365 support for modern organizations.

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Stratos Command features

What ships with Stratos Command for Microsoft 365 support — from AI chat and issue tracking to Pro provisioning and SAML SSO. See pricing for plans and the homepage for the full product story.

Stratos Support AI chat

Step-by-step troubleshooting for Teams, Exchange, Entra ID, Intune, Defender, and Copilot — with quick links into common M365 scenarios. Available on free and Pro workspaces.

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Organizations & members

Create isolated workspaces with owner, admin, and member roles. Free workspaces include one seat; Pro supports per-seat caps with members and pending invites counted together.

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Issues & support tickets

When AI guidance is not enough, create an issue — Stratos specialists continue from the same conversation thread with full session context.

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Microsoft CSP provisioning (Pro)

Pro purchasers complete a Microsoft CSP provisioning intake after workspace setup. Stratos finishes tenant onboarding before multi-seat invites and SAML SSO unlock.

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SAML SSO (Pro)

SAML SSO per organization on Pro workspaces, available after Microsoft CSP provisioning is complete.

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Plans & billing

Start free with a single seat. Pro uses per-seat monthly or yearly billing — add seats in-app and manage payment methods through the Stripe Customer Portal.

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Audit logs

Review sensitive actions across your organization for compliance reviews and operational accountability.

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Workspace home & issues

See recent support chats, open issues, and resolved work from your organization home. Track every issue in one place.

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