AI-guided support
Stratos Support delivers step-by-step troubleshooting grounded in Microsoft 365 context — on free and Pro workspaces.
AI-guided troubleshooting for Teams, Exchange, Entra ID, Intune, Defender, and Copilot — built for your organization's Microsoft 365 estate.
AI chat, issue tracking, workspaces, and Pro provisioning — from a free single-seat workspace to per-seat teams with SAML SSO.
Step-by-step chat for Teams, Exchange, Entra ID, Intune, Defender, and Copilot — grounded in Microsoft 365 context.
Each customer org gets an isolated workspace with members, invites, and scoped support history.
Invite owners, admins, and members with org-scoped access. Free workspaces start with one seat; Pro scales per seat.
Create an issue when AI guidance is not enough — specialists pick up from the same conversation thread.
Responses respect conditional access, Defender signals, and common enterprise guardrails.
Quick links into common issues — sign-in failures, mail flow, compliance, alerts, and license problems.
Pro purchasers submit a Microsoft CSP provisioning intake — Stratos completes tenant setup before invites and SSO unlock.
Every session is tracked per organization so users and specialists share the same timeline.
Stratos Command gives Microsoft 365 teams AI guidance, issue tracking with specialist support tickets, and the controls security stakeholders expect — from a free single-seat workspace to Pro per-seat teams.
Move from Stratos Support AI to a human specialist without losing conversation context.
SAML SSO per organization on Pro workspaces, available after Microsoft CSP provisioning is complete.
Owner, admin, and member roles with org-scoped invites — multi-seat on Pro after provisioning completes.
Customer data and support history stay scoped to each organization workspace.
Review who performed sensitive actions — built for IT and compliance stakeholders.
Workspace home shows recent chats, open issues, and recently resolved work for your org.
Every issue ties back to a support chat your team can follow — specialists reply in the same thread.
Stratos Command at a glance
M365 workloads
6+
Teams, Exchange, Entra ID, Intune, Defender, Copilot
Support product
Stratos Support
AI-guided chat with issue escalation for specialists
Plans
Free + Pro
Single-seat free workspace or per-seat Pro with CSP provisioning
SAML SSO
Pro
Per-organization IdP after Microsoft CSP provisioning completes
A managed Microsoft 365 support platform — AI chat, org workspaces, Pro provisioning, issue tracking, and enterprise controls.
Stratos Support delivers step-by-step troubleshooting grounded in Microsoft 365 context — on free and Pro workspaces.
Responses respect conditional access, Defender signals, and common enterprise guardrails.
Connect your identity provider after Microsoft CSP provisioning completes on a Pro workspace.
Each organization gets its own workspace, members, and scoped support history.
Track sensitive actions across your organization for compliance and operational review.
Pro subscriptions sync via Stripe webhooks. Owners add seats in-app and manage payment methods in the Customer Portal.
Pro purchasers submit tenant and licensing details — Stratos completes Microsoft workspace setup before full entitlements unlock.
Stratos Command runs as a hosted service — no customer infrastructure to provision or maintain.
From first sign-in to your first support session — and through Pro provisioning when your team is ready to scale.
Sign up free for a single-seat workspace, or sign in after Pro purchase. Rename your organization during onboarding.
Start AI-guided troubleshooting for any M365 scenario — create an issue when you need a specialist in the loop.
Complete the Microsoft CSP provisioning intake, then invite your team and connect SAML SSO once Stratos finishes workspace setup.
Practical answers for teams evaluating Stratos Command for Microsoft 365 support.
Reach out about Free vs Pro plans, Microsoft CSP provisioning, or how Stratos Command fits your Microsoft 365 support workflow.
Start free with one seat, or subscribe to Pro for multi-member teams. Open Stratos Support for AI-guided troubleshooting — create an issue when you need a specialist.